Connect to your oven with your smartphone and follow the directions in the app.
The Jenn-Air® app synchronizes with Nest to detect when you leave your home and even turns your Connected Wall Oven off if you accidentally leave it on while you’re away.
If for some reason you’re having a problem with your oven, our new Remote Diagnostic feature can diagnose the issue, suggest the part needed and potentially fix it from afar. That’s brilliance at its best.
Connect to your refrigerator with your smartphone and follow the directions in the app.
The Jenn-Air® connected refrigerator allows you to control the temperature remotely, track the life of your water filter and alerts you if the door has been left open. Now you can control your kitchen from the palm of your hand.
How does Amazon Alexa work with my Jenn-Air connected appliance?
You need to sync your Jenn-Air appliance to an Amazon device, like the Echo, Dot or Tap (sold separately).* Once connected, you can use voice commands to simply and quickly control your Jenn-Air appliance. Just say things like, “Alexa, ask Jenn-Air to preheat the oven to 350” or “Alexa, ask Jenn-Air how much time is left on the oven.”
*See Use & Care Guide for detailed set-up instructions.
What are the Amazon Alexa voice commands for my Jenn-Air appliance?
Will Alexa notify me when my appliance has completed a cycle or task?
Alexa will not notify you if something has completed unless you ask Alexa for the status. But you can set-up automatic notifications through the Jenn-Air app to ensure you stay informed via your mobile device.
What Jenn-Air Smart Appliances will work with Amazon Alexa?
Where can I find the Alexa app?
Go to your phone/device maker’s app store, such as the Apple App Store or the Google Play Store. You can also visit the Amazon Alexa Skills Store online.
How do I connect my appliance to Amazon Alexa?
Prerequisites: You must have a previously created Jenn-Air username and password, and have added your Jenn-Air connected appliance before starting.
Open the Alexa App.
Click the ENABLE button or say “Alexa, enable Jenn-Air skill.”
Ensure your Jenn-Air Connected appliance is connected to Wi-Fi and to your Jenn-Air Account. For more information, go to https://jennair.com/connect/owners.
Enter your Jenn-Air account username and password to link your account to Alexa.
How do I disconnect or reset my connection between Amazon Alexa and my appliance?
You may disconnect Alexa from your Jenn-Air account within the Alexa app. Alternatively, if you change your Jenn-Air account password, any connected third-party devices, such as Amazon Alexa, will no longer be authenticated and will be unable to control your account.
Do my appliance and my Amazon Echo need to be on the same Wi-Fi network?
No. As long as your appliance is connected and online in your Jenn-Air account and your Alexa-enabled device is online and functioning, you can use Alexa anywhere to activate and use your Smart Appliance. Note: remote functionality will still be restricted for safety as outlined in the Use & Care Guide you received with your appliance.
How can I check to see if my appliance and my Amazon Alexa-enabled product are connected?
Jenn-Air Connected Wall Oven: If your appliance is currently connected and online, the Wi-Fi signal strength icon will be illuminated in the top right corner of the on-product LCD screen.
Can I use Amazon Alexa devices with my Jenn-Air Smart Appliance outside the United States?
No, the current Amazon Alexa Jenn-Air Skill is available only for Jenn-Air Smart Appliances purchased in the United States
Can I setup or change the settings of my Amazon Alexa without a Smartphone?
Yes, you can set up and control Alexa by going to alexa.amazon.com in your web browser.
Alexa is saying “There was a problem. Try again in a few moments.” What do I do?
Please repeat your command to Alexa after the blue activity light ring goes out. If you continue to have an issue, please check your appliance’s connectivity via the Jenn-Air app.
Alexa is saying “The oven isn’t online at this time.” What do I do?
Please check your smart appliance’s Wi-Fi connection. Double check that the appliance shows as online within the Jenn-Air mobile app. Please repeat your command to Alexa after the blue activity light ring goes out.
Alexa is saying “The oven isn’t set to remote control.” What do I do?
Please ensure your smart appliance is set to remote enable mode (on the appliance itself). See your Use & Care Guide for instructions on Remote Start & Pause. For your safety, this is a feature that needs to be manually enabled through both the Alexa and Jenn-Air mobile apps.
Alexa is saying “Sorry, I didn’t get that.” What do I do?
Please repeat your command to Alexa after the blue activity light ring goes out.
How do I receive additional support?
For further assistance, call our Jenn-Air Customer Support Line at 1-800-536-6247, or visit us on the web: https://jennair.custhelp.com.
You are just a few steps away from elevating your kitchen experience with your new Jenn-Air connected appliance.
Designed with your lifestyle in mind, Jenn-Air connected appliances feature intelligent connectivity to deliver effortless control over exceptional results.
Below you can discover all the ways to interact with your new Jenn-Air connected appliances.
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