High-End Outdoor Grills
Many of our outdoor grills were manufactured in partnership with other companies, and regrettably, we aren't able to provide information on those on our site. For assistance, please contact the manufacturer directly.
For models beginning with JBQ, please contact Jenn-Air directly.
If you own a Jenn-Air® outdoor grill and are to looking to buy parts or accessories or need assistance, please
choose an option below. Before you call, check the year of manufacture and have model and serial numbers on hand.
For outdoor grills purchased in or after 2009:
Call 1-800-554-5799 or email firstname.lastname@example.org.
For outdoor grills purchased before 2009:
Call 1-800-445-6937 or email email@example.com.
Not sure when your grill was purchased?
If the model number starts with 720, 730 or 740, it’s a newer grill. Please call NexGrill at 1-800-554-5799 or email firstname.lastname@example.org.
If the model number starts with JA, it’s an older grill. Please call 1-800-445-6937 or email
We’re happy to help you determine the manufacture date of your grill based on the model number. Call us at