Jenn-Air® appliances are known for their sophisticated design details, impressive performance and innovative technology. We put the same care into providing impeccable service for the kitchen design industry. Whether you’re a designer or trade professional, we’re committed to providing you with the resources, tools and support you need to share information with your clients, bring your vision to life and ensure a smooth process every step of the way.

We also offer the same high level of care to your clients, to make sure they’re absolutely delighted with everything about their Jenn-Air® appliances.

Concierge-level care

Our dedicated specialists, thoroughly trained on all aspects of Jenn-Air® appliances and owner support, are ready to advise you on details like style, finish options and product features. They can assist you with questions about appliance dimensions and installation, and parts or service. And, if the need arises after installation, they’ll help your clients schedule service appointments.

Our Customer Care centers are located in Benton Harbor, Michigan, and Cleveland, Tennessee.

Certified installation

To help your clients enjoy their Jenn-Air® appliances as soon as they arrive in their homes, we ensure a smooth installation process performed by highly trained experts. Certified Jenn-Air Service Specialists receive extensive training on the finer points of installing our appliances as well as their innovative features and how to use them. So you can be confident that your clients will receive top-quality installation.

We also offer your clients a complimentary one-year extended service plan when they have their Jenn-Air® appliances installed and registered by a Certified Jenn-Air Service Specialist.* Contact your showroom or call 1-800-JENN-AIR (536-6247) for details.

To learn more about our Certified Installation Program or to find a Certified Jenn-Air Service Specialist in your area, please email certifiedinstall@jennair.com.

To learn how a member of your team can become a certified Jenn-Air Service Specialist, email learning_support@jennair.com.

*All Jenn-Air® appliances carry a limited warranty of one year parts and labor. This complimentary one-year extended service plan does not replace the manufacturer’s limited warranty but does provide additional benefits for a specified period during the limited warranty term. Find a showroom, learn about extended service plans or get details on product warranties.

We make sure your clients are delighted with everything about their new Jenn-Air® appliances. In the event your client needs service, our dedicated Customer Care Specialists will expedite their appointment to ensure that their appliance is serviced as efficiently as possible by our Qualified Jenn-Air Specialist network. They can call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.

We look forward to assisting you at 1-800-JENN-AIR (536-6247). You can also chat live, email or write us. Phone and Live Chat hours are Mon—Fri 8am—8pm EST.